System Conversion Updates

 

On July 23, 2018, FNB Germantown will be converting to a new core processing system. We are excited about the positive changes that will be coming and can hardly wait for the day to arrive and for you, our customers, to experience the benefits this change will bring!

Among the many new benefits, include:

  • New Website and Mobile Banking App.  This will provide the same 24/7 access with more user-friendly options.
  • New look to statements. Easy to read with all the same information you're accustomed to receiving. No change to your statement dates or account numbers.  There is still time to go paperless!
  • New debit card.  All the latest security features with a fresh new look.  We will mail your new cards to you before the July 23rd conversion date.
  • New business solutions that allow our business customers to deposit checks remotely. 
  • And many more! These are just a few highlights and we share more with you as the time to switch approaches.

Important Date to Remember:

  • July - New debit cards will be mailed.
  • July 13 - Bill Pay access will be temporarily removed until July 23.
  • July 20 - Last payment date for online bill payment. Any payments scheduled beyond that date will be cancelled.
  • July 23 - First day on new system. Ice cream will be served in the lobby.

If you have any questions or concerns regarding this conversion, please give us a call at 937-855-4151. We will keep you updated as the date approaches.

Conversion Notice Letter